Home » About Our Pensacola Personal Injury Law Firm » Testimonials
Pensacola FL, Office
Beverly S
2 weeks ago
Mr. Gross and his team of associates helped me after my accident. They were extremely helpful during my recovery from surgery and rehabilitation. I would highly recommend them in your time of need.
Response from the owner:Beverly, thank you for your kind words. We’re so glad Terence and our team were able to support you through your recovery. We truly appreciate your trust and recommendation.
Madison Daniel
2 weeks ago
If you're looking for a lawyer who truly cares about his clients, I cannot recommend Rhett Gross at Gross and Schuster Injury Lawyers Pensacola enough. From the very beginning, he made me feel comfortable, supported, and genuinely valued. He was always there whenever I needed to call, ask questions, or just talk through the process, and that kind of personal attention means everything during such a stressful time. What stood out the most to me was how personable and dedicated he was throughout my settlement case. He never treated me like "just another client." He took the time to listen, explain everything clearly, and make sure I felt confident every step of the way. My entire experience with him and his team was truly memorable, and I'll always be grateful for the compassion, professionalism, and hard work they showed me. If you want someone who will fight for you while also treating you like family, this is the lawyer to call.
Response from the owner:Madison, thank you for such a thoughtful review. We’re so glad Rhett Gross and our team made you feel supported and cared for throughout the process. It means a lot to know you felt confident every step of the way. We truly appreciate your trust and recommendation.
Jim Farmer
1 month ago
Thanks to Dalton for assisting me in getting compensation for my accident. I would recommend them.
Response from the owner:Jim, thank you for your kind words and recommendation. We’re glad Dalton Allen was able to assist you and help you secure compensation. We appreciate your trust in our firm.
Hollyn Ursrey
1 month ago
Very easy to work with and great with explaining everything! Closes my case out super quick!
Response from the owner:Hollyn, thank you for your kind words. We’re so glad the process felt easy and clear, and that we could resolve your case quickly. We truly appreciate your trust.
Jeremy Russell
1 month ago
I went to Tyler Gross after I was in an auto accident and needed help dealing with the insurance companies. He and his team made everything so easy. They handled absolutely everything for me and worked hard to get the insurance companies to cover my claim. They were always available and were very professional and easy to communicate with. Anytime I needed to get in touch, I usually had a response or my issues dealt with the same day. In the end, they were able to secure a fair settlement that covered all of my needs. I never once had to deal with insurance companies. I can't recommend this law firm enough. They are the reason I was able to receive all of the medical care that I needed, and they made it effortless. If I ever need representation again, I will definitely turn to them for help!
Response from the owner:Jeremy, thank you so much for sharing your experience. We’re so glad Tyler Gross and his team were able to take that stress off your plate and guide you every step of the way. It means a lot to know you felt supported and were able to get the care you needed. We truly appreciate your trust and kind recommendation.
Scott Stevens
1 month ago
Terence Gross and his team went above and beyond throughout the entire process. They treated me like family and made everything easy to understand. They were reliable, honest, and always quick to respond to any questions I had. I couldn’t have asked for a better law firm.
Response from the owner:Scott, thank you for your kind words. It means so much to know you felt like part of our family—that’s exactly the experience we strive to provide. We’re grateful for your trust and support.
James
1 month ago
I strongly recommend Terence Gross for your litigation needs. Mr. Gross helped me with a relatively small claim but he gave it the attention of a large claim and a very favorable judgment was awarded. Mr. Gross and staff are very professional and will treat you with respect. Don’t hesitate to contact his office. James Neyman
Response from the owner:James, thank you for your kind recommendation. We’re glad Mr. Gross and our team treated your case with the attention it deserved and delivered a strong result. It means a lot to have your trust and support.
Shannon Evans
2 months ago
Highly recommend to anyone seeking a firm that communicates effectively, answers all questions and genuinely cares for their clients.
Response from the owner:Shannon, thank you for your thoughtful review. We’re grateful for the opportunity to assist you and are glad our communication and care made a difference.
Kyle Smith
2 months ago
Tyler Gross went above and beyond to help me after a bad accident. I was dealing with a lot of pain and stress, and he truly stepped in and fought for me when I couldn’t fight for myself. From the start, he was compassionate, attentive, and made sure I understood every part of the process
Response from the owner:Kyle, thank you for your kind words. We’re so glad Tyler was able to support you during such a difficult time and provide the care and guidance you needed. We truly appreciate your trust in our team.
Charles Lawson
2 months ago
Dalton Allen and staff (Tracey & Sarah) were great to work with. They were very professional, always responsive, and handled all the details my case with expertise. I would definitely recommend.
Response from the owner:Charles, thank you for your kind words. We’re so glad Dalton, Tracey, and Sarah were able to provide responsive, professional support throughout your case. We truly appreciate your trust and your recommendation.
Martika Brown
2 months ago
Working with Rhett Gross was one of the best decisions I made after my car accident. From start to finish, he handled everything with confidence, professionalism, and real dedication. He stayed on top of my case, kept me informed, and made sure I was taken care of every step of the way. You can tell he knows exactly what he’s doing and doesn’t settle for less. I’m more than satisfied with how everything turned out. If you want an attorney who stands on business and gets results, Rhett Gross is the one.
Response from the owner:Martika, thank you for your thoughtful review. We’re so glad Rhett was able to provide the confidence, communication, and dedication you needed throughout the process. We truly appreciate your trust in our team and are pleased to hear you’re satisfied with the outcome.
Christopher Stromas
2 months ago
Rhett Gross is the kind of injury attorney you want in your corner when it matters most. He’s responsive, knowledgeable, and genuinely committed to getting the best outcome for his clients. Rhett takes the time to explain every step of the process and fights hard to make sure you’re treated fairly. If you’re looking for someone who combines professionalism with real dedication, Rhett Gross is an easy choice.
Response from the owner:Christopher, thank you for your kind review. We’re grateful for the opportunity to serve you and appreciate your trust in Rhett and our team.
Daniel Mismas
3 months ago
Response from the owner:Thank you for your review.
Madeline Walsh
3 months ago
Meet with Rhett Gross on 3/10/26 and he was an total gentleman very helpful didn't want to take my money when he could see more couldn't be collected however he was able to get on the phone during the free consultation and speak to the at fault insurance and get me an extra several thousand paid for medical expenses all with the hour I am forever grateful and would be more than willing to use him and his stellar and friendly staff again in the future if needed
Response from the owner:Madeline, thank you so much for your kind words. We’re glad Rhett was able to assist you and help get things resolved during your consultation. We truly appreciate you taking the time to share your experience and are grateful for your trust in our team.
Leslie MOSKOW
3 months ago
Terrence Gross surpassed all expectations. From our initial consultation to the final settlement, their team demonstrated professionalism, empathy, and effectiveness. They managed my personal injury case with expertise, ensuring I was kept informed and at ease throughout the process. The final settlement amount was substantially higher than expected. I highly recommend their services—they provide truly exceptional legal representation.
Response from the owner:Leslie, thank you for your kind review. We’re grateful for the opportunity to represent you and are pleased to hear you were satisfied with the outcome. We truly appreciate your trust in our team.
Chesleigh Strickland
5 months ago
I can’t say enough good things about Rhett Gross at Gross & Schuster Injury Lawyers in Pensacola. From the very first interaction, Rhett was kind, honest, and incredibly gentle in his communication. At no point did I feel judged, dismissed, or talked down to. Instead, he truly took his time to talk with me, get to know me, and understand my situation. What stood out most was how clearly he explained everything. He walked me through the process without drowning me in legal mumbo jumbo, but also never made me feel like he was simplifying things in a condescending or childish way. He struck that perfect balance of being professional, approachable, and respectful. Even though my case ultimately wasn’t moved forward, Rhett still provided thoughtful guidance on how best to proceed and what steps I could take next. That level of care and grace meant more to me than I can easily put into words. My experience with legal matters has been limited, but if I ever need assistance in the future, I truly hope Rhett—or someone of his caliber—is close by. At the end of the day, it’s about how you help people and lift them up, and Rhett does exactly that.
Response from the owner:Chesleigh, thank you so much for taking the time to share this thoughtful review. Your words truly mean a great deal to Rhett and our entire team. We’re grateful you trusted Gross & Schuster during a vulnerable moment, and we’re honored by your kind recommendation. Please don’t hesitate to reach out if you ever need guidance in the future. We’re always here to help.
Bryan Miley
5 months ago
My attorney, Terry Gross and his exceptional team helped me tremendously from my motor vehicle accident. Between the surgeries, rehab and lengthy recovery; they were there all along the way. Mr. Gross was thorough and honest regarding expectations and potential outcomes for my case. The first impression after the initial call was kind and professional. It was apparent and I had chosen a firm that was looking out for their clients. I would not hesitate for a moment recommending them to anyone needing help and direction to call their firm. Thank you and your team for everything!
Response from the owner:Bryan, thank you for taking the time to share your experience. Terry and our team truly appreciate your trust and are grateful to have supported you through such a challenging time. We’re glad you felt informed and cared for throughout the process. Your kind words and recommendation mean so much to us. Wishing you continued healing and all the best.
Yvette Turchia
5 months ago
My husband was in a car accident and due to pre-existing medical conditions, it was a very complicated case. Rhett & his team were patient and diligent throughout the entire process. They were responded to all of our questions and set realistic expectations. We ended up with a very positive outcome! While we hope to never need their services again, we would definitely recommend them.
Response from the owner:Yvette, thank you so much for sharing your experience. We’re glad Rhett and our team could guide you through a complex situation with patience, clear communication, and care. We truly appreciate your trust and kind recommendation, and we’re grateful we could help achieve a positive outcome for your family.
Barbara Hammac
6 months ago
Terry Gross and his entire team were amazing while personally visiting me at my home in helping me with my case. He is not an attorney that just calls you. He cared about me and my injuries which had totally changed my life.
Response from the owner:Barbara, thank you for your kind words. We’re grateful you trusted Terence and our team, and we’re glad we could support you during such a difficult time.
Rachel Larson
7 months ago
I had a great experience working with my lawyer, Dalton Allen at Gross & Shuster. He helped me recover a significant amount of money from my car accident. When I went to mediation, there were several lawyers present, and it really felt like I had the best one in the room. I’m very happy with the results and how smoothly everything was handled. Hopefully, I’ll never need a personal injury lawyer again, but if I do, I’ll definitely choose Dalton Allen with Gross & Shuster.
Response from the owner:Rachel, thank you so much for taking the time to share your experience! We’re thrilled to hear that Dalton was able to guide you through the process and help achieve such a positive outcome. Your kind words mean a lot to us, and we’re so glad you felt confident and supported every step of the way. While we hope you never need a personal injury lawyer again, we’ll always be here if you do. Thank you again for trusting Gross & Schuster!
Miyoung Cho
7 months ago
I had car accident 4 months ago,dear friend referred me to Rhett Gross and he was very professional with respectful, He explain the situation and he did settle the case within little over 4months, I am very pleased with settlement. I will definitely recommend to all my family members and friends to Rhett Gross! Thank you Rhett and Abby!! and all staff! Thank you Rhett Gross and Abby!!
Response from the owner:Thank you so much for sharing your experience! We’re thrilled to hear that Rhett, Abby, and our team were able to guide you through the process and achieve a resolution so quickly. Your kind words mean a lot to us, and we truly appreciate your recommendation to friends and family. We’re so glad we could support you, and thank you again for trusting Gross & Schuster!
JT Emmons
8 months ago
Very kind and professional, had a motorcycle accident and after a little of a waiting period they gave me money worth waiting for. I’d prefer this firm over any of the big shot firms.
Response from the owner:JT - Thank you for your kind words! We’re glad we could help and appreciate your trust in our team.
Richard Ferguson
9 months ago
My wife and I were hurt in a car wreck. We looked at several attorneys and the only attorney we would use was Terence Gross. He was so professional and really concerned with our case. His legal assistant Mallory went beyond our expectations. Forget TV , billboards and mail outs. You don't need this when you have Mr. Gross and his team working for you. Mr. Gross is the first person you will talk with and continue to see. You won't be passed around. We highly recommend The Law firm of Gross and Schuster. There are not enough stars for Mr. Gross Thank you. Bereth and Richard Ferguson
Response from the owner:Richard, thank you so much for your kind words and trust in our team. We’re truly honored that you chose our firm to guide you through such a difficult time. Your recommendation means the world to us. We’re grateful for the opportunity to help and are so glad we could exceed your expectations. Wishing you both continued healing and all the best ahead.
Jeffrey Pollard
9 months ago
After an auto accident I tried dealing with the insurance company and it was a nightmare. Heard about Terence Gross on the radio so I called. Without Terence help I would have made terrible mistakes and spent hours on the phone. Was wonderful to have Terence and staff handle everything. Thanks Gross and Schuster. Jeff Pollard
Response from the owner:Jeffrey, thank you for taking the time to share your experience. We’re so glad Terence and our team were able to make the process easier for you after such a stressful situation. We truly appreciate your trust in Gross & Schuster.
Rebecca Williams
9 months ago
Amazing and professional. The utmost respect. Understanding and caring when dealing with the loss of a loved one. I have never had to deal with this before and I could not have picked a better law firm. I recommend Gross and Schuster to anyone who needs assistance in a difficult time!!
Response from the owner:Rebecca, we are so sorry for your loss. It means so much that you trusted Terence and our team to be there for you during such a difficult time.
Rose White
9 months ago
Did a great job! I appreciate all of his hard work and support.
Response from the owner:Rose, thank you for your kind words — we’re glad we could support you.
Eric Nordstrom
9 months ago
This attorneys office was great they worked with my family and I in a wrongful death case kept us in the loop and was very personable, they got us our settlement as fast as possible
Response from the owner:Eric, we’re sorry for the circumstances that brought you to us, but grateful we could support you and your family.
Richard Perry
10 months ago
After being rear-ended by a dump truck at an intersection, I didn’t have a lot of people on my side. I had to have surgery on my neck. I called the Big law firm that promises to treat you like family, but soon realize that my calls were ignored and my messages and emails were left on “read”. Soon, someone referred me to Terence Gross @ Gross & Schuster. Within days I was in front of an expert that cared about my family and my wellbeing. Nothing was left to chance. Everything is explained clearly. Mallory, the paralegal to Mr. Gross, was so quick to answer any questions that I had as well. Most times my messages would be replied to before I could even put my phone down. My case outcome ended with me being more than happy. I just wish I would have called them first!
Response from the owner:Richard, thank you for the kind words and for trusting us with your case. We're so glad Terence and Mallory were able to support you through such a difficult time. Wishing you all the best as you continue to heal.
jeb brown
10 months ago
Response from the owner:Jeb, thank you for your 5-star review.
Trapper Freeman
10 months ago
Tyler is exactly the type of attorney you want fighting for you in your time of need. He treats you like family, not just another client. Cannot recommend him and his firm enough.
Response from the owner:Trapper, thank you for the kind words! We're so glad Tyler was able to support you and make you feel like family. We truly appreciate your recommendation and kind words!
Sarah Walton
11 months ago
I went to Mr. Terry at Gross and Schuster after being in a car accident in December that wasn’t my fault, and I couldn’t be more grateful! From the very beginning, Mr. Terry was kind, considerate, and respectful. He took the time to listen, answered all of my questions thoroughly, and made sure I understood every step of the process. His knowledge and professionalism gave me peace of mind during a stressful time. A huge shoutout to his legal assistants, Mallory and Patty — they were absolutely amazing to work with. Friendly, responsive, and always helpful. I truly felt like I was in good hands with the whole team. I highly recommend this firm to anyone needing legal help after an accident!
Response from the owner:Sarah, thank you so much for your thoughtful review! We’re so glad to hear that Mr. Terry, Mallory, and Patty were able to support you during such a difficult time. Your kind words mean a lot to our team, and we truly appreciate your trust in us. Wishing you all the best moving forward!
Tamika Ellis
12 months ago
Amazing Team of Attorneys!!! I was involved in a car accident that took place at a red stop light and was hit from behind that involved two vehicles. Upon talking with a friend, I was referred to Rhett Gross to handle my case. I was very surprised at the outcome of the communications, concerns, informative information, supportive feedback advising me throughout my case and the wellness of my injuries. Rhett Gross along with Assistant Ms. Abby, definitely fought against these insurance companies for my well being and justification of rights in this accident. I wouldn’t choose any other injury law firm over them in this area. Not only that but, the staff from the Receptionist to others in the firm were very respectful upon your entrance to your leaving of their office. Thank you all for the gracious help with my case! Pleased I am! Teamwork makes the dream work and they did just that as a team!!! Gross & Schuster Injury Lawyers!!!
Response from the owner:Tamika, thank you for the kind words and trust in our team. We’re so glad Rhett, Abby, and the firm could support you through your case. Wishing you all the best in your continued recovery!
Haley Bartell
1 year ago
My boyfriend and I were in a car accident last Dec. He took the next steps to do thorough research for attorneys in the area. We came across Gross & Schuster and I’m glad we did as he took on both our cases. First, I appreciate their time and dedication to see us in person on many accounts for our case. Mr. Gross and his legal assistant, Mallory were attentive through the process, using excellent communication and providing clear information for me to understand the processes of the case. I also appreciate their constant feedback. I would highly recommend their team to others.
Response from the owner:Haley, thank you so much for your kind words and recommendation. We’re grateful you chose Gross & Schuster, and we’re glad to hear that Mr. Gross and Mallory were able to support you throughout your case. It was our pleasure to help, and we wish you both all the best moving forward.
Jonathan Mette
1 year ago
Great attorney helped my wife when she was injured and my children from car accident . Did everything he said he would do .very professional and hands on attorney office .
Response from the owner:Jonathan, thank you for your thoughtful review. We’re so glad we could be there for your family during a difficult time. It means a lot to know you felt supported and well taken care of by our team. Wishing you all continued health and recovery.
Laura Brown
1 year ago
My husband and I were involved in a car accident and gross and schuster represented us. They were great. Very professional and helpful. Mr. Gross explained everything pertaining to our case and what was going to happen and what to exspect.. Mallory was so helpful. She went above and beyond her job title. Thank you to Gross and Schuster and staff. I highly recommend this law firm.. 🌟 🌟 🌟 🌟 🌟
Response from the owner:Laura, thank you for your kind words and review. We’re so glad Mr. Gross, Mallory, and our team were able to guide and support you throughout your case. It was truly our privilege to help, and we appreciate the trust you placed in us. Wishing you both all the best moving forward.
Mark Crbbs
1 year ago
Excellent 👌
Response from the owner:Thank you for the 5-star review!
Veronica Schneider
1 year ago
Great communication! Smooth easy process
Response from the owner:Veronica, we are so glad you had such a great experience. Thank you for your kind words and review!
Joseph Wortmann
1 year ago
I was attacked by my neighbor's dog last October, which put me in the hospital and through surgery. Tyler Gross took my case and delivered results! He was amazing to work with throughout, taking on the full weight of compiling all my medical bills, negotiating with the dog owner's insurance, and negotiating with my insurance. His diligence allowed me to focus on getting well. He was my biggest advocate throughout and maintained the highest standard of integrity. He was, without a doubt, the best thing to come from this otherwise traumatic experience. I cannot recommend him highly enough.
Response from the owner:Joseph, thank you for your kind words. We're so glad Tyler could support you through such a difficult time. Wishing you continued healing and all the best.
Gina Weidie
1 year ago
I highly suggest this law firm! They were on top of all my needs during my suit and navigated through some complicated insurance issues encountered during the process! I had several meetings with the attorney during the process to update me and the 2 paralegals assigned to my case were extremely helpful and hands on! I couldn't be happier with the results they accomplished for me!! Look no further, chose them!! You’re welcome!!!!! ❤️
Response from the owner:Gina, thank you for the 5-star review! We're so glad we could guide you through the process and achieve great results for you. Your trust means everything to us!
chuck moon
1 year ago
We were very satisfied with the all procedures of Gross & Schuster's lawer office. Moon family in Cantonment, FL
Response from the owner:Chuck and family, thank you for your kind words and thoughtful review. It was truly a pleasure working with you!
Nichole Williams
1 year ago
Rhett Gross was my Attorney. I had a different law firm before switching to Gross. He successfully resolved my case within five months, paid off all my debts, and I still had plenty of money left to keep for myself. I highly recommend!!!😊
Response from the owner:Nichole, thank you for your kind words! We're glad Rhett was able to resolve your case quickly and successfully. Wishing you all the best!
Brielan Whitaker
1 year ago
Mr. Terence Gross did an amazing job walking me through this whole process, fighting for me and taking the stress off of me. I truly cannot thank Terry and Mallory enough!
Response from the owner:Brielan, thank you for your kind words! We’re thrilled to hear that Mr. Gross and Mallory were able to guide you through the process and alleviate your stress. It’s always our goal to fight for our clients and provide the support they need. If you ever need anything in the future, we’re here for you. Wishing you all the best!
Ryan Mazurkiewicz
1 year ago
Fantastic job on my case
Response from the owner:Ryan, thank you for your kind words and 5-star review!
jack oumedian
1 year ago
Response from the owner:Jack, thank you for the 5-star review!
Kristin McKinney
1 year ago
We engaged Gross & Schuster to represent my teenage son after he was hit by another driver. Terry was extremely thorough in helping us understand the claim process and worked hard to get him an appropriate settlement. We appreciated his attention to details, personal commitment and knowledge of our case and rights, and excellent communication throughout the process. We always felt like he cared about us as a family, not just clients. We hope not to need his services in the future, but would not hesitate to engage Gross & Schuster and highly recommend this firm to anyone in need of personal injury representation.
Response from the owner:Thank you for your kind words and review. We’re glad we could support your family during such a challenging time. It means so much to us that you trusted Gross & Schuster and would recommend us to others.
Lexi Lynn
2 years ago
Mr. Gross was very professional and kept me informed every step of the way. If you are looking for an amazing injury lawyer, this is the place to go!
Response from the owner:Thank you for your kind words! We’re glad we could provide the support you needed.
Barbara Godwin
2 years ago
Terence Gross excelled in representing me in an automobile accident case. He worked promptly and relentlessly on my behalf. He kept me informed by mail and by phone. He made me feel comfortable in this first time experience. Thanks Mr. Gross to you and your hard working staff for the expertise and kindness. A lot of hard work-a reasonable fee. I highly recommend Mr. Gross if you need legal assistance. Barbara Godwin
Response from the owner:Thank you, Barbara, for your kind words and trust in Mr. Gross and our team. We're thrilled to have made your first experience a positive one and appreciate your recommendation. Wishing you all the best!
Sam
2 years ago
Dalton is a legend
Response from the owner:Sam, thank you for your 5-star review.
Sheri Hundley
2 years ago
While being in a car accident is traumatic enough, dealing with medical costs, insurances, and stuff can be an absolute nightmare! Mr. Gross and his staff took the stress off me. They heard me, they were extremely kind, and they know the laws inside and out. I am extremely grateful to this firm and will be forever relieved that they took my case. Mallory and Patty are too amazing as well as Mr. T Gross! The best of the best 😊
Response from the owner:Thank you so much for your kind words! We’re grateful that Mr. Gross, Mallory, and Patty could be there for you and make a difference. Wishing you all the best moving forward!
Keith Grant
2 years ago
A big thanks to Tyler and his team. They were able aleviate all my stress durring our first meeting and made sure I had all the appropriate medical care. Tyler or Autumn checked on me after every procedure to ensure I had everything I needed. My case ended in a respectable settlement which has allowed me to focus on my recovery.
Response from the owner:Thank you for your kind words! We’re glad Tyler, Autumn, and the team could help make things easier for you. Wishing you all the best in your recovery!
Navarre FL, Office
Samir Ibrahim
1 month ago
Rhett Gross went above and beyond representing Leslie. As her POA, this experience was so simple. She obtained a maximized settlement after all the work this team did to negotiate liens as well as work with each stakeholder for policy limits. Amazing communication throughout the whole process and always a friendly and sincere experience. Highly recommend.
Response from the owner:Samir, thank you for your thoughtful review. We’re so glad Rhett Gross made the process smooth for you and worked hard to achieve the best possible outcome. We truly appreciate your recommendation.
Tyler Gray
1 month ago
Rhett was extremely helpful in a case for me that I was unsure of what the outcome was going to be. He was very informative and communicated everything very clearly. He was a tremendous help and was able to get me a settlement that I wasn’t anticipating. I highly recommend Rhett for any and all legal help you may have!
Response from the owner:Tyler, thank you so much for your kind words. We’re so glad Rhett Gross was able to guide you through the process and deliver a better-than-expected outcome. It means a lot to have your trust and recommendation.
Timothy Dees
2 months ago
Theres so much to say about how great you guys are I’ll start with the warming feeling of care top tier business trust i really appreciate you guys from the bottom of my heart
Response from the owner:Timothy, thank you for your kind words. We’re grateful for the opportunity to help and truly appreciate your trust in our team.
Jen Iredale
3 months ago
Gross & Schuster, PA is hands down the best Personal Injury firm in the panhandle, with several offices located throughout. The Navarre G&S office is in such a great location, nestled right off Highway 98. I love that the firm is a family firm, that treats each of their clients like family. If you or a loved one has been injured in a motor vehicle crash, I would HIGHLY recommend speaking to any one of the lawyers at Gross & Schuster, as each one is fantastic and very knowledgeable.
Richard Zeppieri
4 months ago
My experience with Rhett Gross and Kristina was excellent! They were very thorough, professional, and detail oriented. They were able to achieve a very good settlement, and always kept me apprised along the way. I strongly recommend them to anyone needing a litigation attorney!
Response from the owner:Richard, thank you for the kind review. We’re so glad to hear you had a great experience with Rhett and Kristina and that you felt supported throughout the process. We truly appreciate the recommendation.
Victhor Soares
6 months ago
Tyler Gross and the entire team — including Traci and Autumn — truly came through for us after our car accident. Being hit from behind with my wife and our two small kids in the car was overwhelming, and we didn’t even know where to begin. Thanks to Gross & Schuster, we were able to get the treatment we needed, recover properly, and get our lives back on track. They kept us informed every step of the way and were always available to answer any questions we had. Their communication, dedication, and follow-through made a difficult situation so much easier. We’re genuinely grateful for all their hard work, support, and professionalism throughout the entire process. Thanks again for everything you did for our family!
Response from the owner:Victhor, we’re grateful you trusted Tyler, Traci, Autumn, and our team during such a stressful moment for your family. Helping you get the care you needed and easing the process is exactly what “our family protecting yours” means to us. We’re always here if you need anything.
Scott Miller
8 months ago
I highly recommend Tyler Gross and his team at Gross and Shuster. From the beginning, Tyler demonstrated professionalism, a deep understanding of personal injury law, and a genuine commitment to my case. He took the time to clearly explain each step of the process, ensuring I understood all my options. Tyler’s communication was outstanding; he and his team were consistently responsive, kept me updated, and ensured I felt supported throughout the process. His attention to detail and determination to achieve the best possible outcome gave me complete confidence in his representation. If you are looking for an outstanding personal injury attorney in the Pensacola area, I highly recommend Tyler Gross. His expertise, integrity, and client-focused approach set him apart as a skilled and trustworthy attorney.
Response from the owner:Scott, thank you so much for your thoughtful review and recommendation. We’re grateful you trusted Tyler and our team to guide you through this process. We’re honored to have been able to support you and wish you all the best moving forward.
Brenda Stone
10 months ago
The staff at Gross & Schuster (Tyler, Traci & Autumn) were incredible to work with. They were always very professional and pleasant. Tyler worked extremely hard to make sure we received all the possible compensation we could and Traci and Autumn helped us navigate all the paperwork. They kept us informed during the process and answered any questions we had in a timely manner. I would highly recommend this firm to anyone needing a personal injury attorney. You are not just a number to them and they truly fight for you even if you don’t have a million dollar claim.
Response from the owner:Brenda, thank you so much for your thoughtful review! We're grateful you felt supported by Tyler, Traci, and Autumn throughout the process. It means a lot to know you’d recommend us—we truly value every client and appreciate your trust in our firm.
Alyson Jones
11 months ago
Tyler Gross is an exceptional lawyer. I was referred to him, but my case was special and one he just couldn’t take on. Despite not being able to take my case, he still patiently consulted with me; stayed in contact, and took the time to give me advice throughout my whole settlement process. He was a legal voice that cared enough to check-in on my struggles with the situation, and I am forever grateful for It!
Response from the owner:Alyson, thank you so much for your kind words and for taking the time to share your experience. While we weren’t able to represent you directly, we're truly glad that Tyler could still be a source of support and guidance during a challenging time. We’re grateful for your trust and wish you all the best moving forward!
Linda Fontes
11 months ago
Would highly recommend Gross & Schuster Injury Lawyers. I was exceptionally pleased with how they handled my car accident case. Very professional and courteous and they worked very hard to reach a generous settlement on my behalf. A huge thank you to Tyler Gross, and his staff Autumn and Traci. Totally grateful!
Response from the owner:Linda, thank you for the kind words! We're grateful you trusted Tyler, Autumn, and Traci to handle your case with care.
Joseph Lemons
11 months ago
Tyler and the staff was a true pleasure to work with. They we very informative about our case and we're always keeping us in the loop with the process as well as through phones calls, text and in person. We are very pleased with our results that we received. Our case wouldn't have been possible without his expertise and assistance. Tyler and the staff were always personable and will to go the extra mile for us. If I ever need any more professional legal assistance, they will be my first call. Thank you Tyler.
Response from the owner:Joseph, thank you so much for your kind words! We’re glad to hear you felt supported and informed throughout the process. Tyler and the team truly appreciate your trust — we’re always here if you need us in the future!
Justin Donelson
12 months ago
So grateful for this awesome team! They took great care of me and i couldnt have gotten a better outcome from my case. Thank you guys again!
Response from the owner:Justin, thank you for the kind review and 5-star review. It was a pleasure working with you!
Gabriel Wortmann
12 months ago
I highly recommend Tyler. He's informative, understanding, honest, and most of all looks out for his client above all else. Him and his team managed to resolve my case quickly, with practically no hassle to me, and get me a very good settlement. If you need an injury attorney, Gross & Schuster is your best and safest bet.
Response from the owner:Gabriel, thank you for the kind words and recommendation! We’re glad Tyler and the team could make the process smooth and get a great result for you. We appreciate your trust in Gross & Schuster!
Harrison Lewis
1 year ago
I definitely recommend Tyler! He was very attentive in my case and made sure that I understood the whole process. He shows professionalism while also being compationate. Tyler and his team went above and beyond in my case and I cannot recommend them enough. They are great at communicating and checking in on their clients during the process which was nice. Thank you for all the help in my case!
Response from the owner:Harrison, thank you for your thoughtful review and recommendation. We’re so glad Tyler and our team were able to guide you with care, communication, and compassion throughout your case. We truly appreciate your trust and are grateful we could be part of your journey toward resolution.
Iam. Brit
1 year ago
I highly recommend Tyler at Gross and Schuster. He is very knowledgeable, honest, and professional. Everyone on the team is super helpful and always answers any questions I might have. Traci always gets back to me as soon as possible. The entire staff will go above and beyond for everything. I will always recommend them to anyone that needs them.
Response from the owner:Thank you for your kind words! We truly appreciate your support and are always here to help!
Jacob Waldie
2 years ago
Amazing service. Great lawyers. Highly recommend this injury attorney, I have had two accidents and the lawyers went above and beyond to get me what I deserve from BOTH of my accidents. 6/5 stars
Response from the owner:Jacob, we appreciate your kind words and 5-star review. As always, it is a pleasure working with you!
Pete DellaRatta
2 years ago
The most professional manners in the business. Always treats you with the utmost respect while creating a comfortable atmosphere for you. They take your claim serious and will work for you and with you throughout the process. Highly recommend Gross and Schuster for your accident claim.
Response from the owner:Pete, thank you for your kind words and 5-star review.
Adriana DeCandia
2 years ago
Amazing people who really seem to care about who they help. I have already told all my friends and family about this practice but I feel like it's not enough. If everyone could find someone as hardworking as people in this office it would be amazing.
Response from the owner:Adriana, thank you for your kind words. We appreciate you!
Andres Cañizalez
2 years ago
Response from the owner:Did you mean to leave this review for Gross & Schuster Injury Lawyers in Navarre, FL? We cannot find a record of you ever being a client of ours or even communicating with our law firm. We take client satisfaction very seriously, and want to make sure all potential issues are resolved thoroughly and timely.
Robert Halsell
2 years ago
Wan to thank Terry, Patty and Mallory for getting us a settlement that was acceptable. We truly appreciate all your hard work. I would recommend your firm.
Response from the owner:Robert, thank you for your kind words and 5-star review!
Valdirene Bethea
2 years ago
Response from the owner:Thank you for the 5-star review!
William Wernet
2 years ago
It was very pleasurable to work with Rhett Gross and the team at Gross &Schuster,P.A they made the whole process very easy!!
Response from the owner:William, thank you for your kind words and 5-star review. It was a pleasure working with you!
Beverly R
3 years ago
Mr. Gross recently handled a case for my husband. We were very impressed with everything involved in reaching our settlement. Mr. Gross listened carefully to our concerns and explained the steps needed to move forward. We were kept informed throughout the process. I was especially pleased that Mr. Gross met with us personally whenever needed. He was always professional, kind, and understanding through the the range of emotions we felt. If we are ever in a similar situation, there is no doubt we will contact Gross and Schuster again. We highly recommend their services if you want fair representation.
Response from the owner:Beverly, thank you for your kind words and 5-star review. It was a pleasure working with you and your husband!
Jason Parker
3 years ago
Response from the owner:Thank you for the 5-star review!
Doreen Adair
3 years ago
I have used Rhett Gross twice for my injury lawsuits. He has gone above and beyond my expectations. I am more than pleased with the outcomes.
Response from the owner:Doreen, thank you for your kind words and 5-star review.
mike mcandrews
3 years ago
Mr Gross met me at his Navarre office and provided excellent service and showed compassion for my situation. Moreover he got me a fair settlement!
Response from the owner:Mike, as always it was a pleasure working with you. Thank you for your kind words and 5-star review!
Royce Bullock
3 years ago
You can count on Terry and his team. They are professional, knowledgeable and attentive.
Response from the owner:Thank you for your kind words and 5-star review, Royce!
Brandon Pheabus
3 years ago
I recently had the privilege of working with Gross & Schuster as my legal counsel, and I cannot express enough how impressed I am with their exceptional legal expertise and unwavering commitment to my case. From start to finish, Gross & Schuster provided an outstanding level of service that exceeded all my expectations. What truly sets Gross and Schuster apart is their genuine compassion and empathy. They took the time to understand the intricacies of my situation and demonstrated a sincere dedication to achieving the best possible outcome. Their guidance and support during such a challenging time were invaluable, providing me with the strength and confidence to navigate through the legal process.
Response from the owner:It was a pleasure working with you, Brandon. Thank you for sharing your experience with us!
Pancakes With your Dad
3 years ago
Best Lawyers around
Sleepy Monkey
3 years ago
Great guys
kenneth Sanchez
4 years ago
I was very pleased with Terence Gross and Mallory was very helpful also, Terence was very persistent and knew exactly what to do to get my insurance company to compensate me for the injuries I sustained in my accident. I would 110% recommend Gross and Schuster.
Response from the owner:Thank you for the review and recommendation!
Carli Parham
4 years ago
The very best in the business! I would recommend them over and over again.
Response from the owner:Thanks, Carli!
Landon Walker
4 years ago
My wife and I, were involved in a bad accident in June of 2020. We were referred to Gross and Schuester, by my chiropractor, Dr. Turner. We called Mr. Gross, the following day. Mr. Gross, was very knowledgeable and put our minds at ease. He Is very professional and will go the extra mile to get you everything you need. If you’re looking for a down to earth, hard working attorney. Pick up the phone and call Gross and Schuester.
Response from the owner:Landon, thank you for the review and sharing your experience.
Savannah Krinke (Vannah)
4 years ago
Hands down THE BEST ATTORNEY IVE EVER HAD!! Mr. Gross got the absolute most for my daughter & myself, he worked very hard & efficiently to get us what we were owed & I couldn’t be more happier. I will not ever use anyone else if I need to use an attorney for a wreck again he is my go to guy. The entire office are great individuals. Mr. Tyler Gross is the man for the job. 10/10 hands down he’s the best in the panhandle. Mr. Gross is our family’s lifesaver. THIS IS YOUR GUY! YOU WANT TO USE THIS LAW FIRM!
Response from the owner:Thank you for the 5 star review and recommendation. We are glad we could help!
Collin Crowson
4 years ago
Response from the owner:Thanks for the 5 stars, Collin!
Ashlyn Newby
4 years ago
Everyone here is so helpful and nice! Would highly recommend them!
Response from the owner:Thank you for the 5 stars and recommendation!
Courtney Shoupe
4 years ago
Response from the owner:Thank you, Courtney. We give you 5 stars too!
Danielle Matthews
4 years ago
I needed an lawyer for a accident my son was in. I found Rhett at Gross and Schuster and him and his staff are amazing got started on my case immediately and was honest and upfront the entire process. I would highly recommend them to anyone who needs an injury lawyer.
Response from the owner:Thank you for the 5 stars and recommendation!
Stuart K
4 years ago
Tyler from gross and Schuster really helped me out after I got into my accident. Him and his assistant kept me informed throughout the process of my case. They were informative, and helpful. I never felt uncomfortable talking to him or his representatives. It was a plesent and professional experience. I would give 6 stars if I could.
Response from the owner:Thank you for sharing your experience, Stuart!
H&J
4 years ago
David Cook
4 years ago
I was very pleased with the service, respect, and professionalism Terry Gross and his staff showed while working on my case. Their patience and perseverance led to what I believe to be a fair and reasonable settlement. Terry Gross and his staff were very kind, understanding, and knowledgeable at all times. I highly recommend Gross & Schuster.
Response from the owner:Thank you, David!
J (TheOneEyedJax)
5 years ago
Terrance Gross, his son Rhett, and their entire team were wonderful (my main contact was Mallory, and she was GREAT). They always kept in contact, answered any questions I had and got back to me promptly, and handled my case very quickly and to the maximum benefit. I went in thinking that I just wanted legal representation to deal with the insurance company, and the results I received went way above and beyond any expectations I even thought to have. I highly recommend them to represent your interests if you have to deal with an insurance company. Mr Gross seems to have good connections with the insurance representatives, so my case went super smoothly and without hassle. They also were a great liaison with the hospital bills, I barely had to do anything. Very much worth it, you won’t be disappointed.
Response from the owner:Thank you for the 5 star review!
Eric Cismesia
5 years ago
I had an excellent experience and outcome with Rhett Gross working on my personal injury case. He is great attorney who looks out for and takes care of his clients and their needs. He made everything very simple and easy for me. I was very satisfied with his team and their level of professionalism and expertise to get the job done in a timely manner. Thank you for everything, couldn't find a better firm in Navarre/Pensecola than Gross & Schuster.
Response from the owner:Thank you for taking the time to review our firm!
Betsy L
5 years ago
After my accident, I’m glad I chose Gross and Schuster Law Firm to represent me. Mr. Terence Gross, Mallory, and staff were attentive, professional, and patient, leading my case to a positive outcome. They guided me step by step throughout the process. Thank you Terence.
Response from the owner:Thank you for the review! We are glad that we could help.
f k
5 years ago
Response from the owner:Thank you for the 5 star review!
James Grover
6 years ago
I cannot begin to express our appreciation to Tyler and his staff for their assistance in resolving our personal injury case. After my wife's accident we were getting the "cold-shoulder" from the insurance company and weren't quite sure what to do. We knew we needed help and our goal was to find someone who we felt would provide us with the knowledge to make an educated decision based on the options available to us. He immediately analyzed the case and was able to give us the confidence to seek immediate medical help without worrying about how much it was going to cost. After our initial consult, we left the office feeling very thankful and blessed to have found Tyler. He is extremely knowledgeable and very effective at communicating to us in ways that were easily understood. What impressed me the most was that Tyler treated us like we were important every step of the way even though our case was small and my wife's injuries were not as severe as they could have been. The personal attention we received directly from him was above any expectation we could possibly have. He genuinely cared about making sure we had everything we needed to meet our medical needs and for that, we are extremely grateful. I highly recommend you meet with Tyler before making a final decision on who will represent you for your personal injury needs.
Response from the owner:James, it was a pleasure working with you and your family. Thank you for putting your trust in our firm!
Sheena Brown
6 years ago
sunisa t
7 years ago
Im not good as writing but from my heart is doesn't matter. We are very fortunate to learn about this law firms and meeting with Rhett Gross was our best choice ever. My husband and I only meeting with Rhett, We were once met Tyler Gross he is very nice too he took his time talked to us even though he wasn't our lawyer. And Tyler Jeane she was always keeping us on top of every thing. We are grateful and "Thank you" to everyone's that make us feel like we are the only your priority as specially Rhett Gross we can't ever thanks him enough for the hard work he did for us, I was so scared and heart broke! I don't know where to began before I was talked to him. The situation I was in! was very intense I have no idea or what and how I will going to do? .for the first time my husband and I are meeting with Rhett Gross he make us feel so comfortable he was treated us like we have more value as a person and he's took his work very seriously I am so glad and grateful. THANK YOU!! from our heart (Rhett Gross). If any one ever need an attorney with the most honesty and the best! we are very grateful to share with you from our experience you won't Disappointed .
Response from the owner:Sunisa, thank you so much for taking the time to write this beautiful review. We are so happy we were able to help in your family's time of need. We'll be sure to share your kind words with our staff as well.
Anne Neil
7 years ago
We were involved in an accident out of state, while on the way home from a vacation. I was injured, and upon returning to Florida I was hospitalized with a brain injury . We sought the assistance of Gross and Schuster. Tyler Gross did a great job of handling the many details, phone calls, and paper work. He was both friendly and very professional. A great attorney! We cannot thank him enough.
Response from the owner:Thank you, Anne, for the awesome review! We will make sure to let Tyler know what you said, as well.
Ashley O'Connor
7 years ago
Tyler Gross represented me and my sister and he is the best! The office of always there to answer any questions you may have and he was able to settle our case quickly without any stress to us. We will always use this firm in the future!
Response from the owner:Thank you, Ashley, for the wonderful review!! We will make sure to let Tyler know what you said, as well.
Crestview FL, Office
Lia Randolph
1 month ago
I highly recommend Attorney Rick Gross from Gross and Schuster law firm. I’m thankful that I chose him to represent me for my case. Mr. Gross was always professional, responsive and always kept me informed throughout the case. I felt as he worked so hard to get the best outcome as possible. And his secretary Christina was also very knowledgeable and helpful, always willing to help.
Response from the owner:Lia, thank you for your kind words and recommendation. We’re glad Rhett and Kristina made you feel supported and informed throughout your case. We appreciate your trust in our firm.
Dejiah Spates
1 month ago
I had a great experience working with Rhett Gross and Kristina White. They handled my case with professionalism and stayed committed from start to finish. I’ll be honest I wasn’t always the easiest client to work with, but they remained patient, responsive, and supportive throughout the entire process. Most importantly, they delivered results. I truly appreciate their dedication and would absolutely recommend them to anyone in need of a personal injury attorney!!!
Response from the owner:Dejiah, thank you for your kind words. We’re so glad Rhett Gross and Kristina White provided patient, responsive support and delivered results. We truly appreciate your recommendation.
Char
3 months ago
I can’t recommend Tyler enough. He made the entire process completely stress-free during such a difficult time. From the very beginning, he alleviated all of my nerves about the accident and handled everything with professionalism, confidence, and genuine care. Tyler took over dealing with the insurance companies and put a stop to the constant pestering calls, which allowed me to focus fully on healing. Knowing he was in my corner gave me so much peace of mind. If you’re looking for an accident injury lawyer who is knowledgeable, responsive, and truly supportive, Tyler is the one to call.
Response from the owner:Thank you so much for your kind words and for trusting Tyler during such a difficult time. We’re so glad he was able to provide peace of mind and handle everything so you could focus on healing. We truly appreciate you sharing your experience.
DALEENA PARKER
10 months ago
This family ran firm truly sets the standard. They were warm, curious and knowledgeable from the moment they picked up the phone. You can tell they truly care for those who need their services and even went out of there way during our consultation just to ensure my claim was worth pursuing with a lawyer. I am incredibly thankful and definitely recommend them!
Response from the owner:Thank you, Daleena! We’re so grateful for your kind words. It means a lot to know you felt cared for and supported—our team truly values every person who reaches out. We appreciate your recommendation!
Larry Scott Jr.
12 months ago
Great team, they were extremely helpful and always was available. I would give them 10 stars if I could. Highly recommend this team!!!!!
Response from the owner:Larry, thank you for the 5(10)-star review. We appreciate your kind words and are glad our team was able to support you throughout the process.
Chris Caouette
1 year ago
My wife, children and I were involved in a motor vehicle accident, and in that moment we had no clue or idea what had happened. My family was my only concern at that moment. When it came time to find representation for our case I had heard from word of mouth about Gross & Schuster from my step father and highly recommended them. I’m so incredibly grateful and happy that they were representing me and my family during this time. Terrance and his staff are true professionals, and felt like they truly cared about my family and I and took a tremendous amount of pressure off us as the settlement went on. I’m truly grateful for them, and as my settlement came to a close I felt satisfied with my compensation, Terrance gave it to me straight, very understanding of our situation, was very professional and I felt there was always an open door policy, if I had any questions or doubts to call him or his colleagues. Thank you Terrance for your hard work, thank you to the Gross & Schuster staff. I would implore anyone who is not certain on who to represent them in their time of need to go with Gross & Schuster. Highly recommended and highly satisfied with my experience.
Response from the owner:Chris, thank you for taking the time to share your experience. We’re honored you chose Gross & Schuster to represent your family during such a difficult time. Terence and the team are committed to providing compassionate, thorough support, and we're glad to hear that made a difference for you. Your recommendation means a great deal to us. We wish you and your family continued peace and healing.
Allan Canizales
1 year ago
From the moment I was involved in an auto accident, to the final settlement i received, Gross & Schuster were consummate professionals. They helped me every step of the way, gave me the honest perspective on my case, and were completely transparent in every facet. Tyler is an excellent attorney and I know he’ll continue to be in business for a long time the way he takes care of his clients. 10/10.
Response from the owner:Allan, thank you so much for your kind words and recommendation. We’re glad Tyler and our team were able to support you through every step of the process. Your trust means a lot to us — wishing you all the best moving forward!
Lillith Blatant-Jackson
1 year ago
Gross and Shuster are the absolute best. Not only were they able to settle my case quickly but they got me more than I was expecting to get. They are also super friendly and professional all at the same time and I can't thank them enough.
Response from the owner:Lillith, thank you so much for your kind words! We're thrilled we could exceed your expectations and make the process smooth for you. It was our pleasure to help—wishing you all the best!
Carlos
1 year ago
Mr. Gross took great care of my case. He was very clear and concise on details pertaining to my case. And made sure everything was taken care of in a timely manner. Definitely recommend his services
Response from the owner:"Thank you for your kind words! We truly appreciate your trust in us and Carlos, thank you for the 5-star review. We are grateful for the opportunity to assist you. If you ever need anything in the future, we’re here to help!
Elijah. S
1 year ago
I would 100% recommend this lawyer to my family they handle my case with so much care
Response from the owner:Elijah, thank you for your kind words and 5-star review.
Brendi Monteverde
1 year ago
My experience with Mr. Gross was excellent. He was very informative and consistantly communicated every information involving what was being done and what he was doing at every step. Through him we was able to get the full amount from the driver who injured me and also Mr. Gross fought hard to get my insurance to pay me my full premium coverage that I rightfully deserved. I recommend him to anyone who has been injured in a car accident and don't want to be taken advantage of from insurance companies who only wants to pay you the bare minimum. Mr.Gross Staff as well such as Mallory who has been also my point of contact has also been informing me and making sure that if I have any questions or concerns to let her know. She is very quick in responding back. Thank you Mr. Gross and your staff for all the help that was needed to win my case. I trully appreciate it.
Response from the owner:Thank you for sharing your experience! We’re glad we were able to support you every step of the way and secure the outcome you deserved. Your recommendation means a lot to us, and we’re grateful for the opportunity to have helped you during this challenging time!
Ami Allen
1 year ago
Tyler Gross and his staff were absolutely amazing. This was the first time I had been in an accident and they made the process so easy and had everything wrapped up quickly. I would absolutely recommend them to everyone I know!
Response from the owner:Thank you for your kind words and recommendation! We’re so glad Tyler and his team could make things easy for you.
Sheri Hundley
2 years ago
I am so grateful to Terence Gross and his staff for taking my case! They are simply the best representation for anyone who needs a personal injury attorney. Mr. Gross is knowledgeable and kind, which is exactly what I needed. Mallory and Patty are phenomenal as well. I highly recommend them and will be forever thankful.
Response from the owner:Sheri, thank you for your kind words and 5-star review.
melissa mackay
2 years ago
Rhett and Abby made this process so smooth. I was more than surprised by the outcome. I would definitely recommend them to anyone. Though I personally hope to never be in the situation to need them again. If I am I would call them again in a heartbeat.
Response from the owner:Melissa, we are grateful you had such a smooth process with us. Thank you for the kind words and 5-star review. It was a pleasure working with you!
jukenya smith
2 years ago
My case was resolved quickly & I am satisfied with my settlement . I will definitely recommend family and friends , thank you Mr Tyler .
Response from the owner:Thank you for your kind words and 5-star review.
Emma Franco-Harness
2 years ago
I was so pleased by the entire staff, their diligence sure paid off for me. I couldn't have done it without them. Thank you Gross and Schuster
Response from the owner:Emma, it was our pleasure! Thank you for the kind words and 5-star review.
Alladwarf
2 years ago
Response from the owner:Thank you for the 5-star review!
Shay Morton
2 years ago
A big thank you to Tyler Gross for sound advice concerning a problem with a vendor on a remodel. He directed me to stay calm and be kind and the problem would resolve itself! And that’s exactly what happened!
Response from the owner:Shay, thank you for your kind words and 5-star review. Glad we could be of help!
Ashley Herkemij
2 years ago
Terence Gross and Mallory Davis went above and beyond in all of their hard work. They were very professional and kept me updated every step of the way. I highly recommend them, you will not be disappointed!
Response from the owner:Ashley, thank you for your kind words and 5-star review. We are always here to help!
Grace Parson
2 years ago
Exceptional Legal Representation I cannot express enough gratitude for the exceptional legal representation provided by Tyler Gross at Gross & Schuster. After a disappointing experience with another firm, Tyler stepped in graciously and took on my case. From the outset, his professionalism and dedication were evident. Not only did he actively listen to my concerns, but he also delivered results beyond my expectations. Tyler secured a settlement that was double what I had initially sought, all while ensuring a stress-free and expedient process. I wholeheartedly recommend Tyler and the entire Gross & Schuster team to anyone seeking top-notch legal assistance. Their expertise and commitment have left me forever grateful.
Response from the owner:Grace, thank you for sharing your positive experience. It was a pleasure working with you!
John Spring
2 years ago
Very professional and friendly. Kept me abreast of all actions and fully explained in laymans terms expectations, and out comes. Was successful in finalizing my legal matters promptly, with availability for any follow up.
Response from the owner:John, thank you for sharing your positive experience with us.
Patrick
2 years ago
Amber Burden
2 years ago
Thank you Tyler for all your help. You and your team were very patient with me and answered all my questions. I am thankful this was handled quickly. Car accidents are never fun and you made the process very easy for me!
Response from the owner:Amber, thank you for the 5-star review! We are so glad we were able to help!
Montana McDonald
3 years ago
Terry Gross was amazing! He fought for my case every step of the way and very helpful and made every super easy for me! I would HIGHLY recommend Gross and Schuster for your injury needs! Very professional and great to work with!!
Response from the owner:Montana, thank you for your kind words and 5-star review!
Geoffrey Pittman
3 years ago
Sent a friend of mine to Tyler Gross and his team. Incredible work. The communication was clear, the professionalism evident, and the end result was life changing. I thoroughly recommend this firm! Top notch.
Response from the owner:Thank you for your kind words, 5-star review and referral!
Sarah Magnes
3 years ago
I can not say enough great things about Mr.Rhett. He never once settled for less than what he believed I deserved and was always very upfront about how everything would work and how long everything would take. I have heard stories about settlements taking YEARS and getting the run around and I can not say enough amazing things about them. When the final day came to sign the settlement I was BLOWN away and very surprised with what I was receiving from the settlement (I had lots of medical expenses I didn’t have health insurance) and they worked hard to get everything reduced and I couldn’t be more greatful.
Response from the owner:Sarah, thank you for the 5-star review and for sharing your positive experience with us!
Jasmine Lewis
3 years ago
Mr. Gross went above and beyond what I could have ever expected from an attorney for my case. I started out with a “Big Name” legal firm and switched to Mr. Gross and I could not be more pleased with the service provided. My calls and e-mails were always promptly returned. His paralegal was always a text or phone call away. Even after my claim was settled they helped me with a personal claim that was unrelated. Thank you so much for all of your help with my case. I can not recommend this firm enough to anyone needing legal help.
Response from the owner:Jasmine, thank you for your kind words and 5-star review. It was a pleasure working with you!
Hazel Johnson
3 years ago
Mr Gross was highly recommended to me when I was involved in a very bad accident. I’ll always be happy that I made that call. After we met at his office in Crestview I felt he was an honest man and I knew I could trust him to do what had to be done. I knew I was in good hands. His team, Mallory , Patty, and Sarah are very friendly and answered any questions or concerns I may have had . I always felt at ease when I spoke with them concerning my case. My case was settled with very good results If you are in need of an attorney, I highly recommend mr Gross they will work hard to make sure you get what you are entitled to, and they are people you can trust
Response from the owner:Hazel, thank you for your kind words and 5-star review. It was a pleasure working with you!
Kaytlyn Matthews
3 years ago
Terry and his team (Sarah, Mallory, Tim, and etc) was so helpful with my grandmother’s wrongful death case. They guided me throughout the whole process. I felt safe with telling Terry anything. Thank you all for all your hard work and dedication throughout the process!
Response from the owner:Kaytlyn, thank you for your kind words and 5-star review. It has been a pleasure working with you.
Sherrod Levin
3 years ago
I could not be more appreciative or pleased with my experience! I highly recommend this law firm. Thanks again Terry!
Response from the owner:Sherrod, thank you for your kind words and 5-star review.
Jessica majewski
3 years ago
Detailed oriented, knowledgeable, professional, and amazing customer service!
Response from the owner:Jessica, thank you for your kind words and 5-star review. It is always a pleasure!
Kylie Mason
3 years ago
I would recommend Gross and Schuster to anyone in need of a personal injury attorney. They are efficient, friendly and make sure you're aware of what's going on every step of the way. Tyler handled my case wonderfully and Autumn always reached out to make sure things were going well. HOPEFULLY I will not be in the market for another personal injury attorney, but they would 100% be my top pick.
Response from the owner:Thank you for your kind words and 5-star review, Kylie. It was a pleasure working with you!
Trinkette Z. Haines
3 years ago
I would have never met these folks without having a problem that caused me to need an attorney that I felt very secure in talking with. I was injured & needed to be able to disclose everything to people I could talk openly with. I was made at ease instantly, assured that they could & would help me. They did! If I ever have a need again, I will definitely call on them! You feel like you are part of a family group, easy chatting, answered all questions any time I had one. I felt very secure knowing I wasn't alone in handling my future! I want to say Thank You to all I talked with, great team! Folks, call them, they will talk with you & help!
Response from the owner:Trinkette, thank you for your kind words and 5-star review. We are always here to help!
Chris Woodward
3 years ago
Response from the owner:Chris - thank you for your 5-star review!
Aubrey Fryday
3 years ago
Rhett and his team is are awesome. The has been a stressful situation for me and my family but Rhett and the team NEVER let me give up that hope. Rhett worked hard and made sure I got all the money I deserved. If you want a hard working, trustworthy, honest attorney I highly recommend Gross and Schuster!!
Response from the owner:Aubrey, thank you for your kind words and 5-star review. We enjoyed working with you.
Lacie Bowden
3 years ago
Tyler was extremely professional, prompt and got me more than I expected. Highly recommend!
Response from the owner:Thank you for your kind words and 5-star review, Lacie.
Connie White
3 years ago
I love how they are family oriented!! Great people and very good at their jobs. Would highly recommend them.
Response from the owner:Connie, thank you for your kind words!
Kori Dudley
3 years ago
Response from the owner:Thank you for the 5 stars!
Brianna Peacock
4 years ago
The entire Gross & Schuster team is amazing! They were always quick to communicate and give me updates. HIGHLY RECOMMEND
Response from the owner:Brianna, thank you for your kind words and review.
cheung killua
4 years ago
Strongly recommend this firm. Tyler and his team did an awesome job taking care of my case.
Response from the owner:Thank you for the 5 stars and recommendation! It was a pleasure working with you.
Nick Woosley
4 years ago
Best in town!
Response from the owner:We feel the same about you!
DeAnna Kriese
4 years ago
Wonderful people that made the whole process incredibly easy! Very responsive and accommodating. I would not hesitate to use this firm again or refer to others.
Response from the owner:Thank you for sharing your experience! Stay in touch
Jinny Harrell
4 years ago
Tyler and his staff were nothing short of AMAZING! I am forever thankful for their unwavering support, understanding and expertise. If you are in need of representation, I strongly recommend Tyler Gross and associates!
Response from the owner:Thank you for sharing your experience! We really enjoyed working with you.
Brian Morgan
4 years ago
This is a great law office to work with. The entire team was friendly and made the whole process feel seamless. They did a great job of explaining what was happening and what would happen next. I would highly recommend Tyler and his team to anyone.
Response from the owner:Thank you for sharing your experience. We enjoyed working with you!
Collin Crowson
4 years ago
Response from the owner:Collin, thanks for dropping the 5 stars!
Courtney Shoupe
4 years ago
Response from the owner:Thank you for taking the time to review our firm!
Tamara Martin
4 years ago
Very caring law firm. From the staff to the attorneys. Great communication and they take the stress away when you have enough other things to deal with. Highly recommend.
Response from the owner:Thank you for the review and recommendation!
Kristi Gibbs
4 years ago
Rhett Gross took my son's case on right away. The firm was the only one to answer the phone when I began searching for attorneys. The paralegals that took on the case within a few hours of reaching out were prompt and thorough. Mr. Gross was able to settle our case within a few months. I can not personally say enough about the amazing job that Gross & Schuster, P.A. did for us. I highly recommend their firm to anyone needing reliable, honest and knowledgeable associates to help with your case.
Response from the owner:Kristi, Thank you for sharing your experience and recommending our firm!
Willow Motley
5 years ago
The care from this team is amazing. They helped my mom and I so much and we are very much grateful for them! Thank you Tyler Gross for all you did!
Response from the owner:Thank you for the 5 Star review!
paulp paulp
5 years ago
I never thought I would need a attorney to help me. Until I did. I am so glad I got the pleasure of meeting and retaining Terry Gross SR. He has been with me every step of the way and called me just to check on me. He really made me feel like I was more than just a client. I could not have asked for a better person to represent me. I also want to take a moment to say the whole office team there is great and they all really stepped up and all of them make you feel welcomed when you call or they have to call you. Again this was a pleasure working with them and I can not recommend them enough.
Response from the owner:Thank you for the kind review!
Milton, FL Office
margaret urnick
1 week ago
My experience with Tyler Gross at Gross & Schuster was nothing short of outstanding. He handled my injury case with the utmost professionalism and care throughout the entire process. He understood my frustrations with the insurance companies and was empathetic with the accident related issues I was going thru. His sincerity and honesty confirmed I retained the best person to handle my case.
Response from the owner:Margaret, thank you for your kind words. We’re so glad Tyler Gross provided the care and support you needed throughout your case. We truly appreciate your trust in our firm.
Valdirene Bethea
2 weeks ago
Simply THE BEST ❤️
Response from the owner:Thank you for your kind words, Val.
Levi Malone
4 weeks ago
Rhett and his team did an amazing job handling that came along with our car accident. It made it a very stress free experience especially having to deal with doctors on a daily basis. I will recommend them for anyone needing amazing help.
Response from the owner:Levi, thank you for your kind words and recommendation. We’re so glad Rhett Gross and his team were able to make the process smooth and take some of the stress off your plate during a difficult time. We truly appreciate your trust in our firm.
Patricia Buckley
4 weeks ago
Don't go here..still can't believe what was told to me here..car not damaged enough & I'm not hurt enough..
Daniel Mismas
3 months ago
I am a FedEx driver and was attacked by a dog making a delivery. I thought to myself it would be in my best interest to consult an attorney. I googled attorney's revelant to my case and found Gross & Shuster. I honestly think I have made the best decision contacting Mr. Gross. He was extremely informative and respectful. I was not thinking much was going to happen with this case... I was wrong! Mr Gross was extremely fast and efficient and made me a very happy person!!!
Response from the owner:Daniel, thank you for your kind words and for trusting our firm during such a difficult situation. We’re glad Mr. Gross was able to help and provide the guidance you needed. We truly appreciate you taking the time to share your experience.
andrea rivers
3 months ago
Mr Gross and his assistant Mallory were great to work with.
Response from the owner:Hi Andrea, thank you for your kind words! We’re so glad you had a great experience working with Mr. Gross and Mallory. We truly appreciate you taking the time to share your feedback.
Brett McCarthy
3 months ago
Had a great experience working with Tyler and team after our accident. They handled everything from start to finish and made what would have been a very stressful process much easier for us. Our case was completed in less than a year, and they were able to secure the maximum allowance available. We felt supported throughout the entire process and truly appreciated their professionalism. Would definitely recommend them to anyone needing representation after an accident. Thanks again to Gross & Schuster and team.
Response from the owner:Brett, thank you for your kind words and for trusting Tyler and our team. We’re so glad we could make the process easier and deliver a strong outcome for you. We truly appreciate the recommendation.
Linda Zeppieri
4 months ago
Very professional and thorough. I highly recommend them!
Response from the owner:Linda, thank you for the kind review. We truly appreciate your feedback and the recommendation.
Tom Diesel
5 months ago
My experiences with Gross and Schuster were A+ in every aspect. Mr Terence Gross took the time to explain the process and offered insight in as much detail as I wanted and gave me answers to my questions that were easy to understand. His staff was extremely thorough in gathering medical records and negotiating the lowest subrogation amounts that I could have hoped for. This resulted in the best possible result for me. Nobody wants to go through the pain, diminished quality of life, and financial hardships of a serious accident. Mr Gross and his staff did a remarkable job of being my advocate and getting the best settlement possible for my personal injury case.
Response from the owner:Tom, thank you for your thoughtful and detailed review. We’re grateful for the trust you placed in Terence Gross and our team, and we’re glad we could clearly explain the process, advocate on your behalf, and achieve the best possible outcome for your case. Your kind words truly mean a great deal to us.
Eve Marie Chase
5 months ago
First consultation with Mr Gross gave me all the information I needed. After reviewing my case he advised me not to retain him because he did not want to charge me for something I could easily do myself. His experience and honesty saved me from an unnecessary lawyer bill. Come see Gross and Schuster, they will do you right!!
Response from the owner:Thank you for taking the time to share your experience. We’re glad we were able to provide honest guidance and help you make the best decision for your situation. Our goal is always to do what’s right for our clients, and we truly appreciate your trust and recommendation.
Pat Porterfield
7 months ago
Rhett was tough the whole way through. He remained focused on the case, and patient my wife and I... Even when we weren’t being very patient. It takes a special person to stay that cool and collected through a case like ours... But Rhett is certainly that person. We really appreciate everything he did to get us a fair settlement. I can’t recommend him enough!
Response from the owner:Thank you for the kind review!
OpaOfDragons
7 months ago
Thank you to Mr. Gross Sr. Who took on my case for my child being bitten by a dog. He was thorough, professional and kind. Would recommend for anyone going through anything simular.
Response from the owner:Thank you for the kind review. We’re glad we were able to help and appreciate your recommendation!
Jennifer Ashlee Oliphant
8 months ago
Terence and his assistant Mallory are exceptionally well! The whole office team has great communication and will make sure your covered along the way.
Response from the owner:Jennifer, thank you so much for your kind review — we truly appreciate it!
Jessica Curcuru
8 months ago
Response from the owner:Jessica, thank you for the 5-star review!
Ashley
8 months ago
I can't thank Mr. Terrence A. Gross and his team enough for their outstanding work on my case. After my first and only car accident, which was caused by the other driver, Mr. Gross successfully secured the maximum compensation allowed by the insurance companies involved. His vast knowledge of the law, extensive experience, and steadfast approach made all the difference. Moreover, what stood out and I greatly valued was his excellent communication. Mr. Gross kept me informed every step of the way through phone calls, meetings, and detailed follow-up letters. I never had to wonder about the status of my case or what to expect next. His calm demeanor, kindness, and wisdom put me at ease during this demanding time of medical appointments, treatments, testing, and physical therapy as a result of the accident. Further, the staff was amazing - professional, friendly, and always quick to respond. They supported me throughout the entire process, and I'm so appreciative of their help. A big shout out to Mallory and Patty! In closing, I will be forever grateful to Mr. Gross and his team for their dedication and for delivering a winning outcome. I highly recommend them to anyone needing legal support! Thank you!
Response from the owner:Ashley, thank you so much for your kind words and recommendation. We’re grateful you trusted Mr. Gross and our team during such a difficult time, and we’re glad we could support you every step of the way. We’ll be sure to pass along your shout-out to Mallory and Patty!
Shundra Freeman
9 months ago
This team made the process smooth. They were attentive, informative, and did things in a timely manner. I greatly appreciate their knowledge, willingness, and support. I highly recommend them.
Response from the owner:Shundra, thank you so much for your kind words and recommendation. We appreciate you taking the time to share your experience!
Rick Cuny
11 months ago
The staff was always professional and courteous. Mr. Gross always got back to me in a timely manner. He was very thorough, respectful and spoke to me in a way that I could understand. Can't say enough about this team.
Response from the owner:Rick, thank you for the kind words! We’re so glad you felt supported and well-informed throughout the process. We truly appreciate your trust in our team.
James Hartwick
1 year ago
Very kind, professional, and trust worthy.
Response from the owner:James, thank you for your kind words and 5-star review.
Richard Maddux
1 year ago
I would like to extend my heartfelt gratitude and appreciation for your professionalism. You and your staff extended updates in a timely manner to ease the situation. I would request your services in the future if needed. Thank You, Mitzi Maddux
Response from the owner:Mitzi, thank you for your kind words! We’re glad we could assist you and appreciate your trust. We're here if you ever need us again!
Bethany Barrow
1 year ago
After my car accident in 2023, dealing with insurance and all the aftermath was so stressful. Once I reached out to Rhett, they took care of everything. I was able to focus on treatment and getting better. I didn't have to worry about the financial side anymore, which was huge. I am so thankful that I had Rhett & Abby working on my case! They did an amazing job and were so helpful every step of the way.
Response from the owner:Thank you for the kind words! We’re so glad Rhett and Abby could handle everything for you, allowing you to focus on your recovery. We appreciate your trust and are happy to have helped!
Johnalan Hester
1 year ago
Was recommended by a neighbor who had only heard good things about this Law Firm. Went to see them fresh out of the hospital. Swollen, black and blue, and broken boned. The entire staff was empathetic and over time become your team of positivity and encouragement. Sometimes life gets in the way and if you have missed an appointment they will politely remind you to get it done. Staff is very friendly and Terry Gross delivered way beyond my expectations at settlement. This team will go out of their way to help you, is well connected, and overall great people to be around or speak to. DO NOT call those ambulance chasers you hear on the radio. Gross and Schuster is the team to call. Terry, Mallory, Patti, Jen, and Beth Made sure all I's were dotted and T's crossed through the entire process. I could go on forever about how great they are. Give them a call. They are serious business.
Response from the owner:Johnalan - Thank you so much for your kind words! We are truly honored that you trusted Gross & Schuster during such a difficult time. Our team is dedicated to providing compassionate, thorough, and effective representation, and it means the world to hear that we exceeded your expectations. Wishing you all the best in your continued recovery!
Selene Roberts
1 year ago
Response from the owner:Selene, thank you for the 5-star review!
Cherie Schmidt
1 year ago
Working with Mr. Rhett Gross was the best decision I made after my auto accident! I’ve never experienced that before, so everything with insurance and medical recovery necessities were overwhelming. When I met with Rhett, he made sure I didn’t leave our conversation with unanswered questions and assured me he could help me along the way. Him and his staff went above and beyond keeping me updated within the process, educating me on my choices going forward, and taking the stress of everything off my shoulders. Thank you, Rhett and Kristina, for all of your help and support throughout this legal process! I truly could not, and would not want to, do it without Gross & Schuster’s!
Response from the owner:Thank you so much for your kind words and the 5-star review, Cherie! We're thrilled we could assist you and make your experience a positive one. Your feedback means the world to us!
Rich Paul
2 years ago
Rhett Gross is the best personal injury attorney in Pensacola area hands down! Friendly, professional and courteous! I would have gave him 10 stars but they only have 5! Thanks Rhett
Response from the owner:Thank you for your kind words!
Tiffany Webb
2 years ago
I had a wonderful experience being represented by Terrance at Gross & Schuster. They put a lot of care into my case, ensure I was taken care of medically and helping me behind the scenes to settle my case. I didn’t have to worry about anything. They really put the needs of their clients first and I so appreciate them!
Response from the owner:Tiffany, thank you for your kind words and 5-star review. It was a pleasure working with you!
Lori Nodine
2 years ago
Attorney Terry Gross and his team are amazing! I was kept informed every step of the way through the settlement process. I'm extremely satisfied with my experience and highly recommend Terry as an attorney/advocate for anyone in a situation needing an injury lawyer.
Response from the owner:Lori, thank you for sharing your positive experience. We appreciate your kind words and 5-star review.
Melanie Balliet
2 years ago
They helped me settle my case after being rear ended. They communicated well and helped reach a settlement and close the case
Response from the owner:Melanie, thank you for the 5-star review!
Matt Lara
2 years ago
Was involved in a wreck and Mr.Tyler Gross and his team did an amazing job helping me through my situation. Never been in one but they ensured me at all times I was in good hands and they really mean it when they say they're there for you.
Response from the owner:Matt, thank you for sharing your positive experience with us. We are always here if you need anything!
Peter Kaiser
2 years ago
Rhett became my lawyer due to a car accident. Anytime I called or needed to see Rhett he was always available. He was always calm and patient even when I was not. He always answered all of my questions to my satisfaction. Rhett is an excellent lawyer and a very caring lawyer to his client. I was very satisfied with my settlement and would highly recommend Rhett Gross. Catherine Kaiser
Response from the owner:Catherine, thank you for your kind words and for sharing your positive experience! We appreciate you!
James Calbough
2 years ago
Mr. Gross and his team did a great job working with me after my accident. They were incredibly responsive, prompt, and diligent in seeing that I was compensated for my injuries. Communication was far better than I expected and it was appreciated. They cared! I highly recommend them and would gladly do so again in a heartbeat.
Response from the owner:James, thank you for your kind words and 5-star review. It was a pleasure working with you!
Charles Lawson
2 years ago
Very professional. Answered all of my questions. They truly care about the client.
Response from the owner:Charles, thank you for your kind words and 5-star review. Our clients are our number one priority, always.
Debbie Allen
2 years ago
Response from the owner:Deborah, thank you for the 5-star review!
Wayne, Orr
3 years ago
Rhett was very professional, caring, listening, and informative. I have and would again recommend this firm to anyone needing an attorney. Thank you Rhett for your help.
Response from the owner:Wayne, thank you for your kind words and 5-star review!
Geoffrey Pittman
3 years ago
Friend was in a horrible car accident and I referred him to Gross and Schuster. These guys worked quickly and efficiently. My friend was thoroughly impressed by the attention to detail of this firm. Even though my friend moved away from the area, Gross and Schuster attorney’s were still on top of all the details and steps to take. SUPERB representation. Recommend thoroughly!
Response from the owner:Thank you for your kind words and 5-star review, Geoffrey.
Jenny Roney
3 years ago
So grateful for the guidance and help that Rhett provided during this process. The entire staff is very communicative and that is an important aspect of an attorney client relationship.
Response from the owner:Jenny, thank you for your kind words and 5-star review.
Jason “Kuma”
3 years ago
If you are looking for good people willing to put your interests first then you found the right law firm. Helping people in need is there currency and I am very grateful that I was led to these individuals.
Response from the owner:Kuma, thank you for your kind words and 5-star review!
David Shelby
3 years ago
Mr. Gross and his staff did a fantastic job working my auto accident. He was very professional, proactive and made sure I was informed on a regular basis about the status of the case. him and his staff always returned my emails and phone calls in a timely manner, made sure all my questions were answered and they were able to get a decent size settlement. Well above what I thought I would get. Their hard work and dedication has been greatly appreciated and I would recommend them to anyone. Hopefully I won’t need him expertise again but if I do I won’t hesitate to call him again I really appreciate you and your staff
Response from the owner:David, thank you for your kind words and 5-star review! We appreciate you!
Jason Davis
3 years ago
Mr. Gross was very honest and upfront about everything and Mallory helped guide you through the process. I am glad I chose Mr. Gross to help me out in this situation.
Response from the owner:Thank you, Jason. We enjoyed working with you!
Andrea Brock
4 years ago
Terry Gross is a tremendous lawyer! He helped guide me through the legal process of an unfortunate car accident (I was rear ended by a distracted driver) that left me with a shoulder and knee injury. Terry and his team (specifically the Allstars: Mallory, Jen and Patty) were always available for questions and helped me get proper medical treatment and compensated accordingly. Even months after my case closed, they still worked hard in the background to get my medical claims zeroed out and more compensation. If you need a personal injury lawyer, he’s your guy!
Response from the owner:Thank you for taking the time to review our firm and share your experience!
Mervyn Kaboom
4 years ago
These guys are GOOD! Had someone smash into the back of us at full speed while we were stopped. The damage to my back can't be fixed with money, but it sure helps!!! Great Job! Thanks Gang - A.Noah
Response from the owner:Thank you for the kind review. We enjoyed working with you!
Sarah Norman
4 years ago
Mr. Gross and his staff did a fantastic job working my husband's auto accident. They were very professional, proactive and made sure we were informed on a regular basis about the status of the case. I loved working with Jen. She always returned my emails and phone calls in a timely manner, made sure all my questions were answered and they were able to get my husband a decent size settlement. Their hard work and dedication has been greatly appreciated and I would recommend them to anyone.
Response from the owner:Thank you for sharing your experience! We enjoyed working with you.
scottoa
4 years ago
Outstanding care and results with minimal time and inconvenience. Mr. Gross was engaged and informative from our very first visit. He provided an outline of information we needed to provide and from there his team went to work investigating the accident and negotiating with the insurance companies. After our generous settlement, Mr. Gross also provided insight into our insurance coverage and suggested some areas we discuss with our broker to maximize any future claims without significantly increasing our premiums. Gross and Schuster were certainly the silver lining to the storm we were in after the accident.
Response from the owner:Thank you for taking the time to review our firm and share your experience. It was a pleasure working with you!
Brock Barrera
4 years ago
I am very grateful for all the help I received from Tyler Gross and his amazing team. I was in a car accident last fall: Pain and stress were constant. As soon as I sat down with Tyler Gross and talked about the best course of action for my case, I was very confident that they were the best firm to advocate for me and they constantly kept me in the loop! For the past year, I have needed their services they were always available to help quickly and a high level of professionalism was always present. Giving me peace of mind every step of the way and, as always, the services exceeded my expectations.
Response from the owner:Thank you for the kind review and your service to our country.
Bruce Glover
4 years ago
I had an auto accident and didn’t know who to call to help so I called Gross and Schuster and they took care of everything. My experience with them Was very professional and I was very happy with the outcome of the case so if you need a lawyer call Gross & Schuster they really took care of everything and I was very happy
Response from the owner:Thank you for the five stars and sharing your experience!
Darren Spivey
4 years ago
Gross & Schuster is an exceptional firm. I would recommend them to anyone in need.
Response from the owner:Thank your for the recommendation!
Lacey Hartnett
4 years ago
Rhett Gross was very helpful and knowledgeable about our case and the situation surrounding it. It worked diligently to make sure my son and I were given the best settlement possible. He also took time to explain the nuances of the law that affected our case. He is an amazing attorney and will refer him to anyone needing a personal injury attorney.
Response from the owner:Thank you for taking the time to share your experience!
Sarah Peak
4 years ago
The attorneys and staff at Gross & Schuster are amazing. When this firm handles your injury case, you can expect excellent communication, skilled representation, and the best possible outcome of your case from people who truly care.
Response from the owner:Thank you for the 5 Stars!
Collin Crowson
4 years ago
Response from the owner:Thank you for the 5 stars!
Courtney Shoupe
4 years ago
Response from the owner:Thank you for the 5 Star review!
Roger Matthews
4 years ago
Such amazing lawyers. Help me and my wife with everything after our sons accident. Would recommend to any one who needs an injury attorney
Response from the owner:Thank you for the review and recommendation, Roger!
Mary Esther, FL Office
Daejah Hawkins
1 month ago
I had an excellent experience with Gross & Schuster. They were very professional, knowledgeable, and truly cared about my case. They communicated clearly every step of the way and worked diligently to achieve the best possible outcome. I highly recommend their services to anyone in need of reliable and trustworthy legal support. If I were to ever need them again they would be my first choice!
Response from the owner:Daejah, thank you for your kind words. We’re so glad you felt supported and informed throughout your case and that our team could deliver a strong outcome. We truly appreciate your trust and recommendation, and we’re always here if you need us.
Cliff Castoral
5 months ago
Wonderful staff. From start to finish, always on your side. Represented twice, excellent outcomes. True to their word.
Response from the owner:Cliff, thank you for your kind words and continued trust in our firm. We’re grateful to have represented you and are glad our team could be there for you from start to finish. Your loyalty and confidence in us truly mean a great deal.
Don Reichard
5 months ago
This office has been outstanding. They have always been available to answer any questions that I may have had. I was kept up to date on the progress of my case and was able to contact someone in the office at anytime. I was even given a case specific text number to use for questions concerning my case. The entire process was explained to me and I fully understood what was entailed in this process. This office made this ordeal much easier to endure and I really appreciate their help. I highly recommend them to anyone in my similar situation.
Response from the owner:Don, thank you so much for your kind words and thoughtful review. We’re glad our team could be there for you, keep you informed, and make a difficult situation easier to navigate. Clear communication and accessibility are extremely important to us, and we truly appreciate your trust and recommendation.
Michael Devine
8 months ago
Tyler and his team were extremely helpful, knowledgeable, and empathetic throughout my case. Their primary focus was my healthcare and then working through the complex legalities of my case. Autumn was superb on communication and always keeping me updated to date on next steps or progress. I can’t thank them enough for resolving my case! It is a long, arduous process that I would not have successfully completed without Tyler’s expertise!
Response from the owner:Michael, thank you so much for sharing your experience. We’re grateful you trusted Tyler, Autumn, and the team to guide you through such a challenging process. Your health and peace of mind are always our top priorities, and it means a lot to know you felt supported every step of the way. We truly appreciate your kind words and are so glad we could help bring your case to a resolution.
Jacob Prim Jr
2 years ago
Can’t thank Tyler enough for helping me, very trustworthy law firm. I would recommend everyone to go see these guys if your ever in an accident.
Response from the owner:Jacob, thank you for your kind words and 5-star review.
Chris Denney
2 years ago
My experience with this firm was excellent.The attorneys and staff kept me informed all the way through the process from the first conversation to a very happy conclusion. I would recommend Mr. Terrance Gross and associates to anyone with a need for a no BS and quick result attorney.
Response from the owner:Thank you for sharing your experience, Chris! Your recommendation and 5-star review is greatly appreciated.
kayleigh hurst
2 years ago
I highly recommend Gross & Shuster Injury lawyers. Mr. Gross and his team were great to work with. They are very communicative as they keep you informed/up to date about everything. I am very happy with the outcome of my case. Thanks to Mr. Gross and his team!
Response from the owner:Kayleigh, thank you for sharing your positive experience. We appreciate the 5-star review.
James Monk
2 years ago
Very professional firm. Would highly recommend to anyone.
Response from the owner:James, thank you for your kind words and 5-star review!
Nick Harris
2 years ago
Highly recommend this law firm. I was the passenger in an accident that we were not at fault of. Gross & Schuster worked to settle my case for the full policy limit. They were quick to respond when I had a question and were transparent as to how the claim was going throughout the entirety of the process. Great job.
Response from the owner:Nick, it has been a pleasure working with you. Thank you for sharing your positive experience with us!
Erich Niederlehner
2 years ago
I highly recommend Gross & Schuster of Fort Walton Beach/ Mary Esther. As a practicing area estate planning and elder law attorney I refer my clients who are injured and need a personal injury attorney to Rhett Gross of Gross & Schuster. They always take good care of their clients and keep the client well informed on how their case is proceeding. If you need a personal injury attorney you need to talk with Gross & Schuster, they are your local personal injury attorney with many years of experience to handle even the most complicated cases.
Response from the owner:Erich, thank you for the 5-star review! We appreciate your kind words and business.
Kristin Holley
2 years ago
Mr. Gross and his paralegal Mallory were so easy to work with and helped me tremendously in building my case and standing up for me! I cannot recommend this firm enough! They went above and beyond to keep me informed with the progress of my case and always had my best interests in mind. If I ever need a lawyer again I know who to call!
Response from the owner:Kristin, thank you for your kind words and 5-star review. It was a pleasure working with you!
Stacy Lizotte
2 years ago
I had Tyler as my lawyer for my car accident case. I was reared ended at a stop sign. Tyler and his team did an amazing job with my case. Made it extremely easy for me. They made sure I was well taken care off and went above and beyond to help me. They made it a stress free process for me. I would recommend them to everyone. If I ever need a lawyer in the future I will for sure call them again.
Response from the owner:Stacy, thank you for your kind words and 5-star review!
Pacia Moultrie (She Is Me)
3 years ago
Working with Gross & Schuster was the best experience we could have had. Not only did they work hard on our case they also made sure to check on our healing process after our accident. They were concerned and caring. They kept us informed and communicated diligently with us. We never had a question that was not answered; the team was very responsive. The case was taken care of swiftly, and we were happy with the results they were able to obtain. It is by far a great law firm!
Response from the owner:Pacia, thank you for your kind words and 5-star review. It was a pleasure working with you!
Valdirene Bethea
3 years ago
The reason I give 5 stars to you Tyler Gross , is because you are one of the best injury attorney, my second time with great results working with you. I highly recommend you. Thank you 😊 Thanks Gross & Schuster team!
Response from the owner:Val, thank you for your kind words and 5-star review. As always, it was a pleasure working with you. Always here if you need us!
Cheyenne Elise
3 years ago
Rhett Gross and his team at Gross and Schuster P.A. is by far the best lawyer I had. He cares about his clients and him and his team work efficiently and was forthcoming on the situation. They were always there when I had questions. I recommend Gross and Schuster P.A as your lawyer. They will not disappoint
Response from the owner:Cheyenne, thank you for your kind words and 5-star review. It was a pleasure working with you!
Jessica Stephens
3 years ago
I can not say enough wonderful things about this law firm. I was involved in a car accident back in October 2022. I was referred to Gross & Schuster by my Chiropractor but wasn't really sure what to expect. It was going to be my first encounter with a law firm and attorney. My husband and I had a phone consultation with Tyler Gross to even see if my case was one worth pursuing forward with an attorney. During that phone consultation we were met with a very welcoming and transparent attorney who truly had our best interest at heart. He explained my options and gave advice even before we decided to work with him! We were so impressed and confident that Tyler taking on my case would be the best option for us. Once we signed our contract with Tyler, I was also greeted with a detailed email from Autumn his assistant and Traci who is also part of the team working with the medical bills. I was given a personal text number I could text day or night with any questions or concerns. I was also given phone numbers and emails. At first I was very apologetic with all the questions I asked but they reassured me each time it was no bother. There were times I'm sure I asked the same questions multiple times! Tyler, Autumn and Traci would always answer my questions in such a caring tone. I know not all law firms are like this but let me say that actually being treated as a person and being valued instead of just a case or number speaks volumes. Every question and concern I had was answered without delay! You will never meet a more transparent law firm than this one. I was not ever lied to, everything was broken down for me on paper for me to see, and Tyler would always reach out and check in with updates and making sure we were still on the same page. While I hate that I was involved in an accident, I wouldn't have wanted any other law firm to handle my case. Even though my case is closed(yay!), Tyler still told me if I ever had questions or something they could help me with in the future to please reach out. How amazing! So PLEASE reach out even if it's just for a consultation. You won't regret it, and I assure you that you will see why this law firm exceeds expectations and truly cares about you and your well being. If I could give 10 out of 10 stars I would! 😊
Response from the owner:Jessica, thank you for sharing your experience. It was a pleasure working with you!
brigette piattoly
3 years ago
Excellent law firm!!! I strongly suggest any attorney who has need to refer a case to a Florida attorney use Mr. Tyler Gross and Gross & Schuster, P.A. My client was extremely pleased. She explained that MR. GROSS was a fierce advocate and went above and beyond the call of duty. Also, he was very honest, ethical, and forthright. My client and I strongly recommend. Thank you Attorney Tyler Gross. Thank you Gross & Schuster.
Response from the owner:Brigette, thank you for your kind words and 5-star review!
Jennifer Coppick
4 years ago
Terry Gross is by far the best lawyer I've ever had. It is obvious that he cares about my situation and is constantly working very hard to get the best outcome for me as his client. He and his team are very efficient and always take the time for me when I have a question or need help. I am very happy with him and his team. I highly recommend Gross & Schuster, and will always turn to them when I need a lawyer.
Response from the owner:Thank you, Jennifer! We enjoyed working with you.
Justin Lund
4 years ago
A great experience with a great team. I was always informed and kept updated through my whole process! I will definitely use them in the future if needed! Thank you so much!
Response from the owner:Thanks, Justin. We enjoyed working with you!
Andrea Harrison
4 years ago
Mr. Terry Gross is very knowledgeable lawyer and he helped me with my accident. I wouldn't have gone with to any other lawyer's office.
Response from the owner:Thank you, Andrea. It was a pleasure working with you!
Collin Crowson
4 years ago
Response from the owner:Thank you for the 5 stars, Collin.
Courtney Shoupe
4 years ago
Response from the owner:Thank you for the 5 star review. We would give you 5 stars too!
stan foster
4 years ago
When I was involved in a car accident I looked for a law firm that would represent me. Gross and Schuster was the firm I choose based on their reviews online, and what was most important to me, to select a law firm in my community! Rhett and his team were absolutely amazing. They attention to detail, care, and communication were superb throughout! I highly recommend Gross&Schuster!
Response from the owner:Thank you for sharing your experience!
H&J
4 years ago
Tyler and his team were a massive help when we were in a car wreck. Great communication, attention to detail, and we always knew what stage we were at and what it meant. We are extremely thankful.
Response from the owner:Thank for taking the time to review our firm and share your experience!
Tiffani Shelby
5 years ago
Mr. Gross and his paralegals did a really good job. They stayed on top of everything and updated me as much as possible along the way. Mr. Gross would also take the time to explain things that I didn’t understand. So glad his firm came up in google when I was looking for an attorney.
Response from the owner:Thank you for taking the time to review our firm! We enjoyed working with you.
Abigail Ortega
5 years ago
They gave consistent updates, worked around the clock, and kept my best interests in mind - I appreciated being kept in the loop throughout the entire process as well as knowing I had a solid team supporting my case.
Response from the owner:Thank you for the 5 Star review!
Judy McNeal
5 years ago
I was injured in a car accident and was referred to Gross & Schuster. The team at Gross & Schuster, particularly Tyler Gross, was professional, compassionate and hardworking. I had to have major surgery and he was by my side through it all. My best interests were always top priority for the firm. I could get in touch with them easily and had quick responses. Mr. Gross was able to settle my case before we had to go to trial, which I was very thankful for. He was able to negotiate a settlement that was fair to me given my injuries and long term effects. I would highly recommend Gross & Schuster to anyone needing their services.
Response from the owner:It was a pleasure working with you! We wish you good health and happiness. Stay in touch.
Lance Kanzigg
5 years ago
Highly recommended! This was my first experience working with a personal injury attorney and the bar has been set very high. I was in my first car accident, and as luck would have it, I did not walk away unscathed. Terry Gross kept me informed and educated throughout the entire process regarding my case and there was very little stress put on me, they handled everything. Everyone I spoke to was friendly and professional and my case was resolved above expectations.
Response from the owner:Thank you for the wonderful review!
Britany Moore
5 years ago
Tyler handled my car accident. I was rear ended July 2020. I called Tyler’s office the day of my accident. I had previously worked with Tylers office on a professional level with my chiropractic office. Tyler and his staff were always easy to work with so my first choice for my own personal case was obvious! Tyler handled my case with a set determination that I appreciated. He and Autumn checked on me frequently and helped get me the best care team for my injuries. Everyone’s case is different and mine had its obstacles but within 6 months Tyler and I met for the final time to close my case with a great outcome! I appreciate everything Tyler and his staff did for my case
Response from the owner:Thank you for taking the time to review our firm! We really enjoyed working with you.
Olena Feniak
6 years ago
Response from the owner:Thank you for the 5 stars!
Marcowhale Limo
6 years ago
NEED tends to sound like WANT, but when you need an attorney that is very intensive in explaining the law, professionalism at it's best and can deliver GROSS & SCHUSTER is the place to be!
Response from the owner:Thank you, Marcus!
Ginger Smith
7 years ago
The staff are very friendly and easy to work with. Tyler went above and beyond to help me and my family after our car accident.
Response from the owner:Thank you, Ginger, for the wonderful review! We will make sure to let Tyler know what you said, as well.
Zach Darr
8 years ago
Mr. Gross and his staff were a tremendous asset in my personal injury case. I was kept informed during the entire process and always was able to get answers to my questions with a simple phone call or email. The outcome of my case exceeded my expectations. I would recommend this firm to anyone who has been injuried in an auto accident.
Response from the owner:Thank you, Zach, for the awesome review! We will make sure to let Mr. Gross and his staff know what you said, as well.
Casey Foy
8 years ago
Mr Gross and his staff were very professional! They made what would've been a very long and confusing situation, very easy. Tyler Gross went above and beyond for me and my family after our accident. I would not hesitate to recommend Tyler Gross and his team to any of my friends and family, and given the need, I will use his services again if needed.
Response from the owner:Thank you, Casey, for the wonderful review! We will make sure to let Tyler and the rest of his team know what you said, as well.
Gus Johnston
8 years ago
Very professional and makes the process as easy and painless as possible. Great job would recommend and would use again.
Response from the owner:Thank you, Gus, for the great review!
Jon Barbee
8 years ago
Tyler and Rhett have represented many of my patients. Great guys. Down to earth, hard working and excellent results for their clients from what I have seen.
Response from the owner:Thank you, Jon, for the awesome review. We will make sure to let Rhett and Tyler know what you said, as well.
Sarah H
8 years ago
I highly recommended to anyone. Tyler Gross and staff was very helpful and fast process. ImI very happy with their service. Thumbs up!!! Thank you! 😊
Response from the owner:Thank you the 5 star review and recommendation!
PutterPlace
8 years ago
I worked with Mr. Gross and his team after myself, my brother, and his two children were involved in an auto accident. We were referred to this firm by our brother-in-law who is currently working with them for an auto accident in which he was previously involved. I was initially hesitant about seeking legal counsel, but I'm so glad I did. They handled my case very effectively and efficiently, and went above and beyond my expectations. Mr. Gross and his team were very communicative, and answered any and all questions I had along the way. I'm absolutely astounded by how easy they made everything! In an otherwise unfortunate situation, I'm very happy to have worked with them. Should I ever need it, Mr. Gross will be my first call, and I wouldn't hesitate to recommend their services to anyone.