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Client Reviews

Dalton Allen and the team at Gross & Schuster recently handled my motorcycle accident case. I am absolutely impressed with the way they handled every aspect of the case. Dalton, Theresa and everyone else were great and keeping in touch and updating me during the entire process, and their knowledge of processes and resources is fantastic. The best possible outcome was achieved, and in a very timely manner. If I ever need their services in the future, i wouldn't hesitate to contact them. I would also absolutely recommend them to anyone looking for an excellent firm that will do everything they can for the best possible outcome.

David Hoffert

Terry Gross and his team are simply outstanding! After getting rear-ended at a stop light I contacted Gross & Schuster simply because of the 5-star reviews I saw here. Now, at the conclusion of my case, I know why they are rated so highly. I would not hesitate to recommend anyone injured in an auto accident to contact them. I was well-informed during the entire process, and Terry and his staff conduct themselves with the utmost professionalism.

Cody James

I was very happy with the service of Gross and Schuster. I had never been in a major car wreck before and was overwhelmed with the whole process of seeking medical attention and compensation for my injuries, especially since I did not have health insurance. Tyler and his team made the whole process very easy. They handled all the billing for medical attention and handled my claim quickly and efficiently and were extremely responsive whenever I had questions. I even emailed Tyler on Sunday a couple times and expected him to get back to me on Monday but instead he emailed me right back answering all my questions. Personal injury is what the specialize in and it shows. Consummate professionals who I would recommend to anyone without reservations.

Steven Evers

Tyler Gross and his team have been INCREDIBLE to work with. This is the second car accident I have used them for and I STILL would recommend them to anyone and everyone. They made my process so simple and stress free. Anytime I had a question it was answered within an hour and that is HUGE. When you are going through pain, the last thing you want to do is wait for a response. They are always on it no matter how big or small the question was. They also never pressure or make you feel hesitant to inquire on anything. I love this team and if the need arises, I will use them over and over again. Best team EVER!

Missy Kriese

I was in an accident while on military orders, Rhett Gross and his team worked hard on my case through not one but two settlements. I can't thank you enough for the guidance through a difficult time and taking care of me from halfway across the country. I'd recommend your firm in a heartbeat.

Adrian Sandoval

Terrence A. Gross came highly recommended to us and I highly recommend him to anyone else. He was very attentive, easy to work with, and always honest with us. Our case turned out so much better then I ever could have hoped for. We are so pleased with our experience with Mr. Gross. I'll enthusiastically send everyone I know to him.

Bruce Hindle

Dalton Allen represented me for my accident. He was passionate and professional and made the whole process easy. He and his paralegal, Kristi were the utmost professional and were always available when I had any questions. He was able to get me more than I even knew possible. I would highly recommend this firm! I had a very positive experience. Don’t think twice about hiring this firm.

Donna Butts

Highly recommended! This was my first experience working with a personal injury attorney and the bar has been set very high. I was in my first car accident, and as luck would have it, I did not walk away unscathed. Terry Gross kept me informed and educated throughout the entire process regarding my case and there was very little stress put on me, they handled everything. Everyone I spoke to was friendly and professional and my case was resolved above expectations.

Lance Kanzigg

I was injured in a car accident and was referred to Gross & Schuster. The team at Gross & Schuster, particularly Tyler Gross, was professional, compassionate and hardworking. I had to have major surgery and he was by my side through it all. My best interests were always top priority for the firm. I could get in touch with them easily and had quick responses. Mr. Gross was able to settle my case before we had to go to trial, which I was very thankful for. He was able to negotiate a settlement that was fair to me given my injuries and long term effects. I would highly recommend Gross & Schuster to anyone needing their services

Judy McNeal

I couldn’t ask for a better firm to take my case. Tyler Gross and his team went over and beyond to help me. They always kept me informed and up to date on the progress, and was always kind and polite. I hope I’m never in need of an attorney again, but if I do, Tyler Gross will be the first I call.

Tanya Hollingsworth

Gross and Shuster did a phenomenal job representing me and my husband after we were injured in an automobile accident. Mr. Terrence Gross was 100% honest and up front with us. He was compassionate, and very knowledgeable on how to help us. We were overwhelmed with doctor appointments, therapy, and medical bills and he and his staff took over and handled all of the medical bills and interactions with the insurance agencies. We can't stress enough how they fought for us and never gave in to the tactics the insurance agencies use. Mr. Gross explained every step along the way what he was doing for us and why. He was able to settle the medical bills and get the full financial advantages available to us. I have already, and continue to, recommend Gross and Schuster to anyone that finds themselves in a similar situation (of needing a personal injury attorney.)

Joy Cromer

Rhett Gross took on our multi-faceted and complex General Liability claim and did an outstanding job with all aspects of the case. We were well informed at all times and are pleased with the outcome. Though our case was unusual and took some time, communication was good throughout the process, and it was handled very meticulously. We would highly recommend the entire Gross and Schuster team. They fight for you!

N Lackey

I had an excellent experience and outcome with Rhett Gross working on my personal injury case. He is great attorney who looks out for and takes care of his clients and their needs. He made everything very simple and easy for me. I was very satisfied with his team and their level of professionalism and expertise to get the job done in a timely manner. Thank you for everything, couldn't find a better firm in Navarre/Pensecola than Gross & Schuster.

Eric Cismesia

Mr. Gross was a pleasure to work with. He was always available for my questions and addressed every concern I had. He made everything so simple and easy to understand. He and his staff definitely made this process as comfortable for me as possible. They were attentive and flexible to work with. I'm so glad I made the decision to work with them - I could not have gone through this on my own!

Elisa Palmer

Integrity is the word I use for Terry Gross. In his law firm and personal life he "walks the walk." He is up front and a straight shooter. I guarantee you that he will work hard for his clients. I have had a personal relationship with Mr. Gross for years and have recommended him to friends on numerous occasions. Each and every time he has been more than satisfactory to their needs. Personally, he has taken me on as a client with a most complicated case and has worked closely and tirelessly to bring about resolution. His office staff is caring and so helpful as well. His sons, Rhett and Tyler are apparently cut from the same cloth as they have counseled with me and are truly professionals that care. This firm knows the law and networks with others to make sure that their clients are awarded the best possible outcome. I feel blessed to have this law firm on my side. I wholeheartedly suggest you talk with Mr. Gross and his team should a need arise. There are none better.

Bruce Smith

I am so thankful that Rhett was recommended to us - he is a thoughtful, intentional attorney who genuinely had our best interests at heart. He was not in a rush but took his time working with us ensuring we had the best outcome possible. Fantastic experience working with him and his team!

Angela Horne

Mr. Gross is a true savant when it comes to auto accident claims. Have never seen such a cohesive group of people work together in a timely manner to process all the information necessary to get us help. Second Nature defined. If you're looking for an experienced lawyer, especially in this field, look nowhere else

mike sarra

Terence Gross a great lawyer who took the time time to explain and walk me through the legal process and he always kept me informed and reassured. I give him my highest recommendation."

Michelle McCorvey

I was constantly updated on the status of our case, and the whole staff is professional and friendly. Rhett and his staff fought for my case every step of the way, and they always seemed personally invested in my case. I would recommend this firm to anyone who is in need of a personal injury lawyer.


I would work with Rhett Gross a thousand times over. Mr. Gross, Tyler Jeane, and the rest of the staff are incredibly professional and efficient. They are passionate about helping their clients, and they strive to make a strong personal connection that goes beyond that of the usual client/attorney relationship. Mr. Gross and his staff worked tirelessly to settle my case in the most time efficient way possible. He even managed to get me a higher settlement amount than originally anticipated! Mr. Gross not only worked to make the process stress free, but he also took the time to break down and explain the entire process. You will feel like you are talking to a friend when you call Mr. Gross. I am extremely grateful for the work they have done, and I cannot speak anymore highly of them.

Bryce Helton

Highly recommend Mr. Tyler Gross and his office. I was involved in a serious accident, and looking for the help I needed to resolve this, I was well assured that I would be taken care of here. Honest and reliable, he sought out that I get the appropriate assistance with injuries and damages and handled all ends of the settlement efficiently. I definitely appreciate his time and effort. A masterful job overall.

Cody Sutton

By far, one of the best law firms in the Panhandle Area. The team is outstanding, warm, and friendly. I had the pleasure of working with Terry Gross on my case and he gets the job done, fast, efficiently, and with little to no back and forth meetings. I highly recommend Gross & Schuster for legal needs.

Charles Wright

A very professional well run law firm. We became involved with Terry when we were involved in a traffic accident. Terry was very through setting expectations and outlining the process for starting a claim with the insurance company as this was our first time using a law firm for an insurance claim. It was obvious that Mr Gross had decades of experience in working with the insurance companies as the process was very professionally handled and we were informed of the progress as the claim developed and the end result was a fair settlement for us. If you would like a professional team to handle your next legal concerns Terry Gross is the attorney you need to use to make sure insurance claim is handled in a professional timely manner with the results you're looking for. We will use the Gross & Schuster law firm again for all our legal needs.

joseph lovoy

Gross & Schuster there aren’t enough word to express my gratitude. This Firm entire staff were nothing but professional, always demonstrated sincerity for and if all my needs. The compassion they have for the work they do, them going above and beyond. All I can say if your ever in need of an Firm /Team to handle your Accident & Injury case Gross & Schuster is definitely the place to go. They are all very diligent more the qualified to handle resolve in. Great timely manner. Gross & Shuster thank again for everything.

Moroni Gonzalez

I was kept well informed on what to expect with consideration and care in the handling of my case highly recommended !!!

Jeff Tobin
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803 N Palafox St.
Pensacola, FL 32501
Phone: 850-434-3333

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